Home Depot Complaint - Where's the help? - Lack of customer service
I live 1/2 mile from a Home Depot and go there often to purchase items for my home. I can honestly say in the over 50 times I have been there not once was I offered help and when I asked someone in the area I was always told it is not my area.They never took the time to take me to the person whos area it was!
They stack items very high. If you want to buy them it is a real chore to try and get someone to get the item down. It took over 2 hours to get a mirror down once.All the while the employee was acting rude I asked.
Everyone knows that home depot employees are in general unhappy with their jobs and working conditions and sadly it is taken out on the customer.
If you want some assistance and better service I suggest a smaller more intimate store such as Ace.
The frequency of complaints about Home Depot and Expo is so enormous they had to hire people to defend them on these boards.
The number of real complaints against this company is surely 10 times what we see on the net as most people don't express their dissatisfaction in this manner.