Sprint PCS Complaint - Sprint Sucks!!! - lousy customer service, coverage and their crooks
I got my cellphone bill today and noticed a charge that I had no idea what it was for. I called customer service and the guy tells me they are charging me to use the internet when I log onto my Sprint PCS account from my own computer and said it would be better if I added the internet to my phone for $10 extra every month. BS!!! Never did it say anywhere that they would charge me for using the Internet. Then I bought a ringer and it wouldn't download to my phone so when I went to a Sprint store and talked to them, the girl said she would have that ringer refunded. Never happened. I think I got charged twice for it. I am so sick and tired of every time you call them with something to do with your bill, they automatically extend your contract 2 yrs. What BULL#$%&. DO NOT GO WITH SPRINT!!!! You'll have new charges every month, you'll get lousy customer service and nothing but headaches.