Review by gjackson on 2006-04-11
WEST NYACK, NEW YORK -- On Monday April 10, 2006, Store Manager Joe Alonzo
Called the Clarkstown police on me because I questioned him about why I was made to wait over 30 minutes to be helped. Joe Alonzo, made no attempt to take care of me as I waited inline, and was two open cashiers at the customer service desk, on of which was manned by himself. He was rude and angry when I tried to get him to check on the salesmen who disappeared for more than 20 minutes, to find my special order item. Prior to that, I had to wait 15 minutes in line with one one in front of me before I was even called over by a cashier. All of this was witnessed by Joe Alonzo. When the police arrived, I was not charged, and therafter, spoke to the policeman and supervising lieutenant who told me that this was a consumer complaint and not a police matter.
THe bottom line is, that if you are an african american, dressed in casual clothes, you will not receive prompt or courteous service at the home depo in west nyack new york.
Comments:5 Replies - Latest reply on 2006-04-16
Posted by Hugh_Jorgen on 2006-04-11:
Yes, dealer....I'd like to play the race card please.
Posted by Anonymous on 2006-04-11:
Can't touch that.....
Posted by tander on 2006-04-12:
Why do you think it was a racial matter?
Posted by Anonymous on 2006-04-12:
Who called the police! The next time ol' Joe gives you a hard time you do like ejack does on here and kick some a$$, got that Jackson?
Posted by DORCAS on 2006-04-16:
If you were of another race and in a nice suit and this happened would you have complained here? Your letter is a little confusing at what really happened and then you slip in the race theme. Hmmm Just doesn't sound quite right.

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