Discountcell.com Complaint - Discountcell.com Stinks!

Review by TinyElvis on 2006-04-11
SALT LAKE CITY, UTAH -- After finding the best price on a Motorola cable from these folks I ordered. Well, I received something that looked like it was a bootleg copy of software in an unsealed CDR white envelope. Well, the software didn't work even after hours of trying to coax it. They were not helpful in the least. There is no "Customer Service" at all. An annoying woman with a short temper finally gave me an RA number. Then they charged me for shipping this bogus and probably illegal software to me.

So, I am out 12 dollars and I have nothing to show for it except the aggravation of dealing with this losers. Do not do business with these weasels!
Comments:2 Replies - Latest reply on 2008-10-01
Posted by rkcth on 2008-03-26:
Next time I'd recommend trying http://www.thecellguru.com they have very good customer service, though regarding the packaging, I think that may be home it comes from Motorola.

Specifically this software may be a good choice for you http://www.thecellguru.com/index.php?mode=Search&search_text=mobile+action
Posted by magic.engr on 2008-10-01:
I had the same type of problem with them - ordered a 9.95 data cable for my new Samsung phone. Their website said that this cable was compatible with the u740. Got it home, it looked just like a cheap China copy cable, and what was worse, it didn't fit the phone! So I sent it back, but naturally, they wouldn't refund the shipping (which was 4.95 on a part that weighed less than 1 lb) and charged me a 15% restocking fee, when all they sent me was a plastic bag with a cable. Never do business with them again!

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