Midas - HUGE Mark-Up on Battery
2003 Toyota Echo - Complaint
INDIANAPOLIS, INDIANA -- I took my car to Midas because I couldn't get in to my regular trusted mechanic for a couple weeks (probably because they are great guys and extremely honest about what you do and don't need). The customer service was fine and they were friendly. That part I have no complaints about.
I was told that I needed a new battery, serpentine belts replaced, cabin filter (you don't even really need this, btw unless you have really bad allergies) and an air filter. I knew I absolutely needed the battery and an oil change so I had them do this. I should have questioned the price but I was at work and in the middle of a million things and wasn't thinking clearly. I was charged $189.95 for a 25-60 carquest battery plus $15.99 to install it. After getting my serpentine belts and air filter replaced at my regular mechanic today, I asked about the battery price for a comparison. My mechanic showed me where the product number was on the battery so I could look up the Carquest price and told me that they get the batteries for $115 and charge $10 to install it. He was right on the money. The battery on the carquest website was $114.99. I can understand a small markup, but Midas is putting a 65% markup on the battery.
I know this is my problem for not being a more informed consumer, and I also know they can charge whatever they want as long as people agree to it. However, I don't appreciate the price gouging and do not plan to take my car back to Midas again. Do yourself a favor and look up the price of parts that they say you need! I will stick with my mechanic from now on. Lesson learned.