Advice for DirecTV Customers
EL SUGNDA, CALIFORNIA -- Most people that sign up for DirecTV does so to save money but actually it winds up costing more for the little charges they conveniently forget to tell you about and you are stuck with a 2 year contract. I read one of the complaints that stated they are using 3 year contracts now! If DTV has your bank or credit card# on file or you use auto-pay STOP this and get a prepaid card for their files this may increase your bill but may save you money in the long run.Change the # on your account because DTV keeps all credit cards and bank accounts that is EVER used on your account even if your Mother pays a bill for you using her account if there is ever a problem with your account, they will not hesitate to debit your Mother's account or anyone's they have on file.If DTV does put a charge on your credit card you have the right to dispute the charges and the cc company must return your money while they investigate but if the investigation does not end in your favor the charges may be reapplied.The same goes for banks but some banks do not do this for the customer. If you have auto pay, stop this service and pay them with a money orders and keep your receipts because this is your proof that you paid them. When cancelling service, send back all equipment and keep you tracking# to prove they get the equipment. There is a $20.00 charge for every month left on your account if cancelling early.
Remember also that any kind of exchange in equipment even if the old equipment has stopped working will extend your contract. Do no stop paying them because this will be reported on your credit report and you will get non-stop calls from bill collectors. Some people report a good experience with DirecTV but for others it is a nightmare and can wind up being a very expensive nightmare. So be wise, stay informed and always one step ahead of DirecTV!