Jeldwen Windows Worst Windows Stay Away
Single Hung Windows - Complaint
SAINT JOHN, INDIANA -- Hello just want to share our experience with Jeldwen windows with everybody and hopefully keep some people from having to deal with the problems we have. Well we had a brand new house built earlier this year and Jeldwen single hung windows were used. Once we moved in I could feel drafts coming through the bottom of the sashes as well as a slight whistle when we got a north or west wind. Mentioned it to the builder and he was going to talk to his vendor. Did not think anything of it and then the first spring storm came through. Wow I had water blowing up under the sashes and up onto the wood trim pooling on the window sills. Every window on the west and north side of my house had this problem except the one casement window in my kitchen. Called the builder and took pictures. He called his vendor and told him about this and he called Jeldwen. About 30 days later a Jeldwen representative came out and measured all the windows and noticed they were the incorrect size and reordered 9 new sashes. I thought wow, great the problem solved. About three weeks later I got a call and the new sashes were in they then came and installed them. Thought my problems were over well another storm and same issues. Well here we are almost at the end of November and Jeldwen is still jacking around with the sizes of the sashes.
Now it's cold and I have had to roll up towels and lay them in the front of the bottom of the sashes to keep the cold winds out. All my neighbors have Anderson's and no problems. Take my word stay away from this company Jeldwen windows are garbage.