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Onesuite Complaint - Very suspicious misinformation

Review by pgw on 2006-04-12
I bought onesuite last week (luckily for only a $10 credit) and was unable to connect to it's zipdial service using my primary phone number. Looking at their records they said that the number I was calling from was a different number altogether. I found that very odd but put that number into my zipdial list (their suggestion) and was afterwards able to make zipdial calls from my primary phone number. Only a few days later and after no significant calls from my phone number I was informed that my account was dry! After talking to onesuite they informed me that I had made numerous calls to China! I looked at my online history and indeed a lot of calls to China had gone through this other mystery number. They have so far offered no explanation as to why they identified my calls coming from this mystery number. So far it seems very suspicious to me and fortunately I am only out-of-pocket $10. They'll "get back to me" within 48 hours.....
Comments:4 Replies - Latest reply on 2008-08-13
Posted by KenPC on 2006-04-12:
Gee you must have missed all phony plugs on here that the OneSUite stooge keeps posting. If you read them you'd know that you must be carzy since it's the best thing since sliced bread!

It's nice to see a posting with OneSuite in it that isn't a big stinkin lie.
Posted by Chris Patton on 2006-04-25:
OneSuite has been great for me. PGW have you received a response from them regarding your charges? Once in awhile a company makes an error, and it sounds like unfortunately it happened to you. I wouldn't let this get you down. I personally like the service I have received from them and at this point am not willing to switch. I hope it works out for you.
Posted by Samp on 2007-12-06:
I just read the bad review and wonder what happened after the 48 hours...because I never had an issue with Onesuite that wasn't settled. Started using around Xmas season back in 2005 and for 2 years I'm happy with the service I'm getting. So reading a review like this makes me curious what happened next...hope the person who made this review go back and continue his story.
Posted by thover on 2008-08-13:
Wow! I smell something fishy here. I found exactly the same complaint posted back in 2004 here -> http://www.pissedconsumer.com/consumer-reviews/other/very-suspicious-misinformation,-long-distance-service-complaint-%11-onesuite-2004062912725.html

And this complaint here at M3C was posted in 2006. Hmmm...maybe a Onesuite competitor's copying and pasting another Onesuite competitor's phony complaint.

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