Home Depot Complaint - No refund for faulty lawnmower.
GERMANTOWN, MARYLAND -- I recently purchased a lawnmower at Home Depot. After assembling it, I filled it with oil and fuel and attempted to start it. I found the blade could not turn without hitting its housing, so it was impossible to start the machine. When I attempted to return it, I was informed that it would be necessary for me to empty the gas tank, "because otherwise the machine was a fire hazard." I am nearly 60, have back problems, and have no facilities for emptying lawnmower gas containers. I'm sure most other people have no such facilities. Under the circumstances, many of them are likely to simply dump the gasoline out on the ground, in spite of its known environmental and health hazards. Home Depot's inflexible attitude in this matter and failure to plan for or provide proper facilities to handle returned power equipment shows a pathetically low level of civic responsibility and concern for the community in which they do business. I have purchased several thousand dollars worth of equipment from them over the years. I will never shop there again, and I will certainly encourage my friends and family to shop elsewhere as well. I suggest that anyone reading this shop elsewhere as well.