Priceline.com Gone Wrong!
Car Rental - Complaint
BUFFALO, NEW YORK -- I booked a car rental thru Priceline.com and my bid was accepted! $35 for a one day car rental. I thought- GREAT deal. Not the case. The sleepy or hung over clerk at Price line sent the reservation to Avis Car Rental for a 24 hour rental instead of my 12 hour rental. When I dropped off the car, the check in guy printed me out a receipt for $353. They said "Because you are dropping the car off early it negates the original contract and defaults to the MAXIMUM allowable per day......" What the @#$!*@#.
I went in to the office there and discussed my problem with the manager of Avis rental and he was very helpful. My online reservation from Priceline was correct. When they emailed it over to Avis it was wrong. Now I am fighting trying to get my money back!!! What a PITA. Never again.