Nextel Complaint - Dont trust'em - Killed by Nextel !
HARRISBURG, PENNSYLVANIA -- I had an issue w/ Nextel. it started with my i860 started to go bad on me would ring by itself,display would go blank,keys stopped working. I got this cell in 09/05 I took it back to the Nextel I got it from I kept all my paperwork ( just n case ) well they told me for only 35.00 i can get it replaced but I had to sign a form stating it was not damaged by water, as a programmer who works with high end computers i know better to get my electronics near water ! well i sign it i was not worried well about to 2wks went by and on 04/12 my service was cut !! i checked my account for nextel ( my bill is paid by their auto service, and it showed my bill @ 462.38!! I made my payment on the 1st of 04/06 turns out I was charged for the phone they replaced for my old one i called nextel they told me it ws due to water. Of course i went back to the nextel told them what happened they told me " not our problem now " ect ect they told me I woould've to pay the money, for something i did not do , there was another customer in the store heard what was going on , & told me the same thing happened to him only a month ago. he give me the ceo email address i sent a a note about this and he reply that day to inform me someone will call me on 04/13 well to my suprise I did get a call from nextel letting me know they're working to correct this issue so right now I'm in a holding pattern just waiting to hear back I have a phone but no service always pay my bill on time my i860 NEVER touch water so thats that has anyone else gone thru this w/ nextel & the claim from Motorola : "Beyond Repair" crazy