Sears.com - Sears Put Unauthorized Hold on My Checking Account
ONLINE -- I will never, ever buy anything from Sears again. I received an email yesterday morning stating that Sears was offering many Black Friday prices. I went online, saw what I wanted for my husband, and purchased it, using my Paypal account. I received an email confirmation from Sears minutes later.
I pack up my 1 year old and my 11 year old and decide to run to the mall to get most of my holiday shopping done. (Keep in mind, I am a nurse and between working extremely long hours and having a small baby at home, I hardly EVER can make time to go to the mall...) I went to make my first purchase, and my debit card was declined(the same debit card linked to my Paypal account that I just used earlier). I tell the saleslady that I have more than enough, and I grab my cell to check my bank account. Sales lady was right, I have $4.64 in my account! (I had over $500.00 as of that morning). Upon closer inspection to my bank account, I had multiple transactions from Sears. The purchase I made that morning was there, but also several other unfamiliar amounts that totally wiped out my bank account.
First, I call Pay Pal. Pay Pal only has record of the correct transaction amount, They have no other scattered amounts of any kind.
Then I call Sears. What a nightmare. The phone number I found online for Sears connected me to some fraudulent number telling me that I won a cruise. Keep in mind that by now an hour has passed since I found out about my stolen money, and my 1 year old is beginning to whine and both kids and my mother in law who is with me, are all hungry.