Travelocity Complaint - FRAUDULENT sale of airline ticket
Travelocity sold my son an e ticket to Canada from Utah to Toronto with one transfer in Las Vegas. When He got to Las Vegas, he found out the airline to Canada did not ACCEPT e tickets, although his luggage had already been loaded. Multiple phone calls later, he got a hotel room, next day flew back to Utah having missed his meeting, and now Travelocity is in total denial that it is their problem!!!!! Who are these guys? How is this possible? The airline which did not accept e tickets, of course will not give a refund because they maintain it is Travelocity's problem! The luggage was missing for a week but someone in Canada finally found it & it was returned. I can't believe they can get away with this! And they are so RUDE!!!!!!!We have filed complaints with the FTC, FBI, & now are going to small calims court as well as the local new station who pursues these kind of outrageous consumer complaints.
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