Ikea - Not For Trades
Kitchen and Appliances
SAWGRASS, FLORIDA -- Definitely IKEA is not for trade people. This is in SAWGRASS STORE only I cannot judge the other stores they may have in the US. I went there to help a client from Norway, order, pay and pick up a kitchen cabinet with appliances.
Their system is ridiculous, You can not order in advance so they could have your order ready for you to pick up at your convenience NO that's too much to ask. You have to pay when you pick up and they have a SELF PICK UP for some items and FULL SERVICE for some other items. So after you pass the drill of ordering waiting (1 HOUR) for some one to take care of all items needed in a list You START:
1st: You have to SELF PICK UP from shelves "some in second floor some in first floor" then...
2nd: You have to pay for that... wait in line "AGAIN" to pay and then...
3rd: Go submit your receipt to the FULL SERVICE COUNTER (otherwise they will not start with your order) and...
4th: Wait in line "YES AGAIN" for FULL SERVICE to give you the rest of accessories (45 ITEMS) 1 HOUR 35 MINUTES. They got the items deliver to me right there, where I was waiting, in two carts together because some items were too big for one cart so they pile it up in two CARTS stick together by weight, I asked them to please help me BUT NO I had to push them 2 carts loaded outside by myself and they would not push it to your truck or car you have to take it to the loading dock Go and pick your truck up the loading dock and maybe someone from IKEA at the dock would help me (NOT, NOT, not in my case, they did not help me). 4 hours later I was out of IKEA.
BUT no all bad I must confess. The trip to Miami Beach was really really good, no traffic congestion instead of taking 1 15 minutes it took me 45 minutes NO THANKS TO IKEA, OK.
Regards from Miami,