Mercedes Benz - Fender Cracks Caused by Design Defects/problem for CL500 2002
Hydraulic System and Both Fenders - Complaint
SACRAMENTO, CALIFORNIA -- 2002 CL500 Coupe - 100k miles now - just ended my extended warranty. Car had some service work done at Sacramento dealership on Howe Ave. Routine service work was done at a certified Mercedes Repair shop. All recall work and ABC system problems that occurred before 50k miles were checked by the dealership. Numerous cluster problems on dash.
ABC system had to be repaired twice under warranty. The front end of the car dropped down on the tires. I was told by mechanics and other owners that this is a big problem with these cars. My car has never been in an accident but now I have cracks on both fenders in the same location.
When you open the hood you can see where the cracks started. Appears to be a design defect. Mercedes tells me that's a body shop problem--too many miles and nothing can be done after 50k miles. Why should I have to pay almost $5,000 to fix plastic fenders that I did not damage? This car cost 100k brand new. I bought it at 28k miles and in excellent condition from a private owner.
If this is how the Mercedes Company treats their car owners--not offering any accommodation for my problem--they will never get my business again. Plus everyone I know will hear my story.