Panasonic Informative - Digital Camera Hassles!
I bought a Panasonic digital camera last week to use in at an important function/job where I needed the pictures immediately afterwards (my film camera wouldn't cut it with processing time). Unfortunately that wasn't possible. The software included with the camera was not working with my computer (Windows XP). When I spoke to customer service, the woman suggested I take the camera back and get a different brand all together. She also suggested I buy the needed software - that supposedly was included with the camera - myself, for $40 and they would not reimburse me!! When I let her know I would be informing others of my poor experience with Panasonic she said "That's fine with me." I can only imagine what the CEO's of Panasonic would think of that!! Regardless, I'm now stuck waiting 2 weeks for something that should have been included to begin with. Not to mention the two hours I spent trying to get this straightened out and speaking with Panasonic's rude customer service people.