COOK, MINNESOTA -- I am writing in regards to an incident that occurred with my Lenovo Thinkpad W530 Laptop. While waiting for a metro coach...I was standing with my laptop hanging on my left shoulder...when a man went around me and knocked my laptop off my shoulder.
After being a little more than annoyed with this very impatient man...I picked up my laptop carry case, boarded the metro coach and went home. I had no idea there was any damage to my laptop at that time.
Upon arrival to my home... I pulled my laptop out from the carry case to finish a project I was working on and when I opened it... I noticed that the lid was loose. As I began looking at it...I noticed a large crack on the left-side of the hinge assembly, along with some damage on the bottom left-side corner of the laptop.
I can't imagine how this damage could occur...my laptop was within a Targus Checkpoint-Friendly 16" Corporate Traveler Case, which is well made and specifically designed for travel. The crack on the left-side of the hinge assembly has become worse due to opening and closing of the lid, even though I have been very careful opening and shutting it.
I do not expect any service due this event having occurred shortly after the warranty ended, but I am hoping that consideration will be given to the damage of my laptop.
Thank you kindly for your time and interest.