Starbucks Gresham 2233 NE Burnside - Horrible Store Complete Lack of Trust Integrity Honesty
Supervisors - Complaint
GRESHAM, OREGON -- On Thursday December 04, 2013 at approximately 5:45 PM I stopped off at the Starbucks 2233 NE Burnside Rd
Gresham Oregon (503) 465-8091 to purchase hot chocolate for my neighbors son. This Starbucks is located in the Oregon Trails Shopping Center. My complaint involves a lack of trust and integrity at Starbucks. Is free stuff good?
Review this scenario. I purchased some hot chocolate for my six year old friend. I was wearing new black ski gloves. I removed the ski gloves and placed them on the counter so I could pay for the purchase. After I paid I left the black ski gloves on the counter. I sat down and waited for the young man to finish his chocolate and left. Review his behavior. When I left the cashier he did not yell out, “Hey Mister you forgot your new black ski gloves on the counter!”. When customers leave their hats, gloves or wallets on their counter that does not automatically mean that Starbucks employees have free hats and gloves.
Many of you are wondering why the cashier did not point out the gloves to the customer. Maybe the cashier though my gloves were a Christmas tip. Here is a hot tip customers expect great product and service. Customers should not have to bribe the staff with tips or gifts to get what they originally paid for.
Review their attitude. I went back twice immediately after the incident and on Sunday December 08, 2013 at 7:45 AM. I spoke to a shift leader who refused to provide her name or the name of the manager. She was a short petite brunette very young in age. She wore a smirk when I discussed the black ski gloves. The confirmatory smirk indicates prior knowledge. This information is provided to assist Starbucks corporate in identifying the individuals.
Review Starbucks trust, integrity and lack of honesty. There are several problems with this transaction all revolving around trust and a lack of integrity. When the cashier allows the customer to walk away obviously leaving their property on the counter salivating at the free stuff this is a blatant lack of trust and integrity. When the so called shift supervisor/leader refuses to identify herself or provide the contact information for the manager this once again demonstrates a complete lack of trust and integrity.
Do I trust Starbucks? Starbucks employees that help themselves to customers property should never be allowed around any cash register. Free is good is bad if it’s the customers property. My complaint is Starbucks convenient absence of a lost and found for customers property speaks volumes about Starbucks lack of integrity.
I strongly recommend that if you insist on doing business with Starbucks you count your fingers after you shake hands. By the way the Starbucks hot chocolate turned out to be mostly foam. Starbucks hot chocolate Is seriously overpriced at $1.50. I asked the young man if he enjoyed it and he apparently did not.
I am not a coffee or food critic but small children tend to be very honest and sincere so this is a very honest and sincere review. Too young to know how to lie young children often favor the simple truth.
Curiously I posted this on Google reviews no fewer than three times on the morning of Sunday December 08, 2013. Apparently the censors at Google objected to the truth and censored this review. Advertising dollars from www.starbucks.com have a way of influencing the truth. I do not appreciate internet censorship by Google. Censorship is a very serious first amendment violation and interferes with the publics right to know the whole truth.