Kaiser Complaint - Another Kaiser complaint
SAN FRANCISCO, CALIFORNIA -- I wanted to respond to the woman who wrote how Kaiser neglected her husband's care. I sympathize with her and hope that her husband gets better care and facilities than the one he got. No one deserves that. I wish them the best.
Kaiser has some of the worst care and it seems that some of it has to do with the attitudes of the people they hire. I remember a classmate recanting how her aunt had died because they had misdiagnosed her condition and gave her the wrong medicine. The hospital was insensative to the family members when they told them that the medicine perscribed to her wasn't working.
Another person told me that a nurse had jammed a needle in her arm during a routine exam and caused this horrible bump on her wrist. She complained but they did nothing. She tried to sue them but apparently lawyers don't want to sue nurses for incompentence, they perfer bigger game like doctors.
I have my own gripes about the way Kaiser treats their patients and their families. Such as nurses and lab technicians who don't care and just sneer and gripe about patients just because they simply don't like them or their appearance. Whether it's a patient or a family member, the last thing anyone needs is to be made pig noises at and being called ugly, poor, or to have their food poked at, to be be treated and taunted like a child, or to be told they don't know what they are feeling. And knowing this, I am glad that I am no longer a Kaiser member.
And yes, there are some wonderful, genuine, and highly professional people who do work at Kaiser and they do care for their patients regardless. I've encountered a few of them visiting a friend at the hospital and they deserve the best praise. Unfortunately, it's those who are petty, stupid and childish that ruin everything for those who are wonderful. They need to be elsewhere. Perferable begging for money in the streets. I get the feeling that a lot of them are working at a hospital just for the money and that is WRONG! Those people do not deserve to work in the health care profession if that's the case.