Meijer Is Clueless About The Concept Of Customer Service
NILES, ILLINOIS -- Twice I had to make a return to Meijer & both times I was told, .."well, this time we will give you a refund but, not next time." Instead of apologizing for my inconvenience, they are basically threatening me. When I talked to a manager about it, he wasn't any better. The story of an employee in MI, who was fired because he helped someone put out a fire is another perfect example of how backwards Meijer's management thinks. Instead of rewarding him for going above & beyond for a customer, they fire the man. The management clearly lacks common sense & is inflexible. That's okay, I will just shop at Walmart that much more. Their prices are better and they always take returns without a hassle.
Maybe that's why their stock prices are always high? Take a lesson Meijer. And btw, I have never seen an uglier looking store front, ghastly yellow. It took me a year, to get past that & go in.