Home Depot - Customer Service, Negative10
Window installation - Complaint
ARVADA, COLORADO -- Ordered 1 bay window and 1 patio door September 20 from home consultant sent by Home Depot. I have had four scheduled installations and four times they have been canceled. Two times I was not notified. It is now the last of December and still no windows. Reasons for cancellations?
1) Oct 28 - It is a big window and we don't have 3 man crew
2) Nov 13 - The window is heavy and we don't have installers to do it
3) Dec 5 - The weather is bad
4) Dec 21- The installer quit
My response: The window is the same size as the day that I ordered it and paid $6300 up front.
Do not ever order home improvement installations from Home Depot!!!!