T-Mobile Complaint - T-Mobile Text Fraud
BOSTON, GEORGIA -- Tuesday April 18th I received a bill with about 50 charges for outgoing text messsages to Seattle, Washinton number 206-313-0004. This is not the first time that I have seen this number on my bill. I was also very confused because neither do I know anyone in Washington nor did I recognize the number. Also I had been charged for 540 messages outside of my 400 message plan. Where did my 400 go? I do not make this many messages and they do not print messages made within the 400 on your bill. To make a long story short I got the runaround from 3 different representatives. "Our tracking is very accurate and according to this these are valid charges, theres not really anything we can do" I got this same bit from 3 different people. I was also told that if I did not pay the bill I would be turned over to a collection agency. Also after some research I have found out that this is a common probelm with T-Mobile and there are sites all over the internet trying to expose billing fraud from T-Mobile which I will add links to later. I also called the number to find out whos it was and come to find out that it is not in service, and after some research online and through the use of reverse telephone directories I found out that the number is registered to T-MOBILE VOICESTREAM!!!! So to wrap this up I cancelled my service which is going to cost me $200 plus my bill I have now. This is most certainly fraud and I am not the only one who this has happened to.