Comcast Corporation Complaint - Comcast, Like you have a choice?
SPOKANE, WASHINGTON -- Every time I open my cable/internet bill, I feel as though I've been robbed. I grow tired of thier promotions to get you to subscibe. you now, Digital cable for only $29.99/mnth, but only for the first 3 months or If you have Digital cable, sign uo now for cable internet, and start surfing this evening,for only $24.99./mnth, but only for the first 3 months.Every month for the last 5 months my bill has been $130.00,thats for both cable and internet. When I signed up they said it would be $29.99 for cable and $24.99 for cable internet and installation would be free. First of all I got charged for installation, then I had to wait a week to get digital cable hooked up, which I waited between the hour of 1pm-7pm(this was the appointment set for me, and they couldn't narrow it down) the cable guy showed 5 minutes to 7pm, and did not bring my internet router, so I didn't buy today and surf tonite, like they said in the ad. I could swear they charging me extra, but it also maybe because I'm still not used to the sticker shock yet.
My real complaint is it seems as though they are an monopoly here, and I have no alternative for thier kind of quality of digital cable and internet speed.
I think they should make commercials like, "Comcast, we raise are prices.....because we can!!!" or "Comcast, screwing subscribers everywhere!!!". Anyways, thats I feel about it. Thanks for your time.
Just an update with me and my lovely relationship with Comcast, My girlfriend and I were watching American Idol, yes I said we, and the cable that I am paying $130.00 a month for froze and did not boot back up until it was over. I couldn't even reverse with my DVR.and the worst thing is that it stopped recording all together. Needless to say my girlfriend is more upset about it than I am, but she thinks I have the power to get it back so she can finish seeing her favorite Idol, Ace or Face as I refer to him. Just thought I would add this, and show you that they aren't just messing with my wallet, but also with my relationship.