National Car Rental - Did Not Have the Car I Reserved
Mini Van - Complaint
ATLANTA, GEORGIA -- Not only did they not have the van I reserved, they refused to find one. You can't tell me that in the whole combined car rental place in the worlds busiest airport, there wasn't one minivan to rent.
" Sir, if I could build you one I would." Said the manager. " it's not my fault". Well, who's fault is it? I don't want you to build one. Just find one. She was totally non responsive. Which is shameful for a company that says "total commitment to customer service." Pamela Nicholson, you should be ashamed.
No service, no resolution. Nothing. Calling the toll free number didn't help either.
I rent cars a lot. I'll not be returning to National.