Walmart - Oil Change , Damage to My Car,and General Poor Conditions
Automotive - Complaint
KNOXVILLE, TENNESSEE -- I have shopped at this store for a year or more at least once a week because it is convenient. The store is dirty so I do not buy groceries here, only things in wrapped packages including dog food, garden supplies, light bulbs, etc. This month I lost my mind and let them do an oil change. No problems before but now I have no oil pressure and they are the only ones who have touched my car in over a year for a mechanic issue. I do not drive it much. I took it back to them and they are now saying it is something they are not trained to fix. and told me to have it towed to a mechanic. A major dealer ship diagnosed the problem with a 1200 dollar tag stated the seals in the car were now leaking badly. I honestly believe they damaged my car. but now the car is not driveable for more than a few mile and quarts of oil each time it is used. Don't these people realize what they do to their customers when they make mistake. The managers are in denial. Walmart needs to straighten up this store. Hire some customer friendly, knowledgeable staff!!