Outback Steakhouse Informative - Food Had No Taste, Declining Quality
WAYNE, NEW JERSEY -- My Husband and I normally go to outback once a month and spend an average of 60 dollars with tip. We are always happy with the service and the quality of the food. Last night we went and were both surprised at the lack of taste in the food. We ordered the Buffalo Chicken Strips as a appetizer. The strips were very greasy, and the sauce was Chalky, as if it was a dry mix they added water to. The blue cheese dressing tasted like sour cream. Our bread came out cold and very hard (Normally it comes warm). My potato soup was very salty and watery. It no longer comes with the bacon, cheese and chives on top. I asked the waitress when she brought the soup, where are the toppings? She stated that they no longer include this on top of the soup. I had asked for a new piece of bread for ours was rock hard, she took the bread back into the kitchen. Our steaks came out and I had to check that they brought me the right cut of meat. I ordered the Victoria’s Filet, as I always do and normally get a nice 1-1.5 inch thick cut of meat. The piece they brought out to me looked more like a minute steak, less than a ½ inch thick. When my waitress came around I checked with her, and she said I did get the correct piece of steak. However when I cut into it, it was very tough. Filet should taste like butter, however this was like eating leather. It also was lacking their seasoning. It had no taste to it at all. When our waitress came around again, I asked if they changed their seasoning on the meat. She had said no. I asked to see the manager, and after waiting 15 minutes no one showed up. I ended up paying the full bill and leaving. I love outback and was totally surprised at the food quality decline. I do not know if they got a new meat supplier or if I got the incorrect piece of meat, but it was not what I normally get. I would like to go back again however I do not want to pay 60 and have a repeat of my last nights dinner. I would like some sort of coupon to try the outback experience again. Thank you for your time in reading this.