Home Depot - Customer Service
Multiple - Complaint
MANTECA, CALIFORNIA -- Customer Service – Home Depot – NOT! The WORST Customer Service across multiple departments!
When I ordered a door with install, I expected it by the contract date. If not I would expect a follow up call to tell me what the problem is.
When I make multiple visits to the store to find the door I expect people to make an effort to find it. Third visit the guy went digging a found it! Oh, it’s been there for a while!
When the installer comes I expect a call; not show up on the wrong day! When he says he will return the next day (scheduled day) I expect a call and for them to show up……. I expect too much!
When I go to the store…again, I expect customer service; no such luck! Waited a ½ hour for the delivery person to show up; ½ hour is 5 minutes to Home Depot for a customer waiting!
Lowe’s here I come because Home Depot has no clue what “Customer Service” means!