Intercontinental Hotel Chicago USA Complaint - Staff Reaction To Leak In Ceiling

Review by goomba6 on 2006-04-20
CHICAGO, ILLINOIS -- AT 5:30AM ON April 13, 2006. Iwas waken from my sleep by water coming through the ceiling over my bed. I am 80 years old, and it shook me up. I called the desk and a handy man came up. His comment was "looks like a leak" Water was gushing through. They tore out the ceiling.AssT. Mgr. was very cold about this, she comped me for the day. Later talked with the Mgr. NOBODY was friendly, never expressed any concern. I guess that being friendly is not HOTEL POLICY. Never Stay Again in this hotel.

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