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BigRedWire Informative - No customer service - long distance service

Review by BigZit on 2006-04-20
MASSACHUSETTS -- BigRedWire advertises one rate and then after you sign up, they increase your rates.

Also you cannot call them for customer service.
You can only email them and wait for a response.

I switched to www.pioneertelephone.net and have been happy.

I still have an open dispute with Bigredwire and they are threatening collections now.

Very bad company.
Comments:4 Replies - Latest reply on 2010-02-05
Posted by fredbuddemeyer on 2010-02-05:
do you have a real name? we'd be happy to help you. i am the ceo of bigredwire and this sound peculiar as does your advocacy for a competitor.
Posted by Anonymous on 2010-02-05:
Fred, you are four years too late. I think this proves your customer service is severely lacking.
Posted by Ytropious on 2010-02-05:
Second. Way to be close to 4 years too late. Also you're grammar is poor and I wouldn't trust you as a CEO.
Posted by Anonymous on 2010-02-05:
Bravo, Pro.

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