Target Complaint - Need help
CHICAGO, KANSAS -- As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident.
On April 9,2006 I Went To My Local Target Store On Pulaski!There I Purchased A D-link Cable Modem! When I Got Home I Opened Up The Box And To My Surprise Inside The Box Was Not The Cable Modem! It Was Something Else! When I Went Back To Target To Show Them What Was Inside The Box They Did Not Want To Help Me At All! They Looked At Me Like I Did It! They Started Acting Rude And Disrespectful Towrds Me!I Know That Things Like This Don't Happen All The Time But They Do! they Kept Telling Me That They Don't Wrap Stuff And That I Would Have To Talk To The Manufactor Of The Product! I Was There For About An Hour Trying To Get Some Help! But To No Avail! I Left The Store Feeling Betrayed And Angry! The Next Day I Called Target And I Talked To A Store Manager In The Electronics Department! I Told Him What Happend And He Advised Me That He Would Look Into The Situation And He Would get Back To Me That Week! Well He Never Called Me Back!Well Later When I Got Home From Work I Wrote An E-mail To The Company Of The Cable Modem! Later They Wrote Me back Telling Me That They Do Not Manufactor Those Kinds Of Products And That I Would Have To Take it Up With Target For A Refund! Well I Wrote And E-mail To Target Again(The First 1 I Wrote I Never Got A Response)A Lady Named Sarah E-mailed me Back Saying That The Target On Pulaski Would Not Give Me A Refund!
As a resolution, I would like the following:
I Would Like Something to be Done About This! If It Wasen't Me It Would Have be Someone Else. I Don't think It's Fair That I HAve To Be Stuck With Something That I Didn't Pay For!
Please contact me if you need more details regarding this incident.