Sears - Padding the Charges
Sears Parts - Complaint
FREDERICKSBURG, VIRGINIA -- I purchased a garage door opener, I paid for installation, 139. The installers show up take a look at my ceiling which is 9 ft. They inform me that I have to pay an additional charge of 120 for an extension. Needless to say I called Sears install and gave them a piece of my mind. I took it back with a full refund. I then went to Lowes purchased a comparable garage door opener 208, the 3 piece extension for 19 and installation for 119. On top of that I received a military discount. I'm happy with the service I received at Lowes and disappointed with the lack of knowledge with regards to the Sears representative.