Wal-Mart Complaint - Beware of Wal Mart auto service. - Auto and Tire Service

Posted by viperpa33s on 2006-04-23:

I always tell people, never take your car to these big chain stores. They got young people working who have no work ethics and don't give a hoot to what they do to your car.

Posted by Stew.old on 2006-04-24:

"Beware of wal-mart service" is akin to the warning on a hair dryer "Do not use in shower".

Posted by skyfox37 on 2006-04-27:

I took my 1997 Aspire in for an oil change; they had done it previously and there was their sticker in my window saying 5W-30. They put lawn mower oil in my engine this time. Fortunatly, I noticed it the moment I started my car and I raised the roof on them. The cashier kept telling me to keep it down and said it wasn't anyone elses business what they did to my car. In other words, they didn't like me telling the other customers how they almost ruined my car. I now have a 2005 Honda Civic; they'll NEVER touch it for ANYTHING.

Posted by Pingu on 2006-05-31:

Hello fellow members.
I am a mechanic. But my comment is not as a mechanic but as a human being.
I have seen almost no 3 cent coments here to praise a company. Why? Why only complaints?
Can some one take a moment and come here to compliment some one for their good work?
Is it human nature to only open some ones mouth to bad mouth others? Think about it...
Pedro.

Posted by polly46 on 2008-08-29:

I agree that Wal-mart does not take reponsibility for their automotive service i.e., VIVA 2 tires -- I had 2 tires go bad with no recourse. Have since replaced with another brand of tire. Buyer beware of WAL-MART Automotive services!!!

Posted by hodoggie on 2009-02-05:

yea ill make a comment the ontario store is run by two maagers that have no respect for the customers or their employees. I have seen both sides of the coin and these two should not be running the ontario store in ohio, Now penny in sporting goods and mary in hardware are great customer service people the only problem is management abuses both of them all the time. when a manager says I wish people would go the he-- home. well then thats what we should do and never go back. Good work penny mary angela kat you guys are great to bad management Joe pat mark jammie mike are such dunces to realize what they have but they dont care. home office needs to get that management team out of this store now possum run store greatttttt STORE!!!!

Posted by hodoggie on 2009-02-05:

Anybody that goes to wal mart to have their car worked on is making a serious mistake. If it is just to save a few bucks forget it go to sears or somewhere you know the guys are mechanics and not just hired off the dtreet for 6>00 dollars an hour and dont care wal mart is out to do one thing make money anyway they can. Look at eh waltons annual income in richest people sometime the girl is filthy rich something like 28 million dollars a year! what are we doing!!!!!

Posted by romper on 2011-06-02:

I have had all my cars serviced for oil and tires at WM for 11 years and I always check what has been done. Only one time did I have a real issue and with persistance, WM paid for corrective service by another mechanic. But be aware that WM is not a place to go beyond oil and tires and that everyone can make mistakes including WM, car dealers, and independent mechanics. You had a problem but how many thousands of others that had service at WM that day, did not! ROMPER HAS SPOKEN!

Posted by PepperElf on 2011-06-02:

Now personally i wouldn't go to either WM or FS for car work.

WM cos of the horror stories I heard - including a story about an employee stealing a car and the company refusing to do anything about it...

and FS cos the ones in virginia beach were dumb and scraped my registration sticker, and then tried telling me it was the "law". yeah right. the only law was the one they broke.

Posted by Mark on 2012-03-24:

Yeah, beware of Walmart Auto Service. If it really happened the way that he says it did, I don't understand why this person would not want to sue Walmart in small claims court.

Posted by ralph on 2012-06-25:

i am a mechanic at a independent auto shop . i see more people come to my shop from walmart reasons like .you have a small oil leak we cant change your oil whats up with that i dont think they want to they get paid by the hour so it makes no diffrence to them .somre years ago my sister took her car in and they broke the dip stick and told her yuor dip stick is broken we cant change your oil thats bs. oh someone wish they saw good praises on here . here it goes rutland tire and wheel in savannah ga. is a great place to take your vehicle the people who work there care thats the bottom line

Posted by Sad on 2012-08-17:

I am in the middle of an issue with this myself. The Yelm Wal-Mart stripped my oil pan, but this happened last year when my husband was still living with us. He did not fill me in on the entire story until now. There is a quart of oil under my car, and I have an appointment to have this taken care of tomorrow. I will have to make sure my oil levels are correct before leaving the house.

The problem we seem to have here is that Jiffy Lube puts the plug in super tightly, and then Wal-Mart strips the car to remove it.

Had I known about this, I would have made appointments to go to John's Garage, where I guess the husband had been taking the car previously. It now sucks to be me, because the paper trail is too long, and even though Wal-Mart has a record of this behavior I do not expect to be reimbursed.

Sad.

Posted by Cras on 2013-05-06:

I'm willing to bet that most of the people commenting are jilted mechanics. I've never had trouble with tire work at Walmart. Not to mention that they charge way less for an oil change compared to local mechanics. Heck, a lot of the local mechanics charge almost as high for a used tire as Walmart charges for a new tire! I'm not saying Walmart is perfect... but as a HUGE corporation they have a lot more to lose if they really botch something up. Plus, all work is recorded by a security camera. Your local mechanic probably does not record his work. Ask yourself why....