Frigidaire Professional Series Refrigerator and Freezer
We remodeled our kitchen and upgraded to stainless steel appliances. After research we settled on the Frigidaire Professional Series full size freezer with the full size refrigerator creating a stunning side by side look. The delivery date for both was February 18, 2013. The refrigerator stopped working the week prior to Easter, March 20, 2013...with all the Easter dinner food ready to go. It took several weeks with Frigidaire and Lowes, through whom we purchased the appliance, to figure out what to do about it. A replacement refrigerator was delivered on April 5, 2013. Then over the July 4th weekend the freezer went out. It was picked up by Lowes on July 13, 2013 and a new one was delivered on July 29, 13. Yes, it took 25 days to get that problem resolved. NOW, while on vacation over the New Year Holiday, I returned to a smelly refrigerator that was not working. Today is February 3, 2014 and it has been a month. We have had two repairmen with differing opinions. In Frigidaire's initial report, they told us they would repair it, but it would stick out approximately 4 inches. People DO NOT purchase built in units to stick out 3 inches... There has to be a reason for this to happen so often. Now Frigidaire is saying they will work with Lowes to replace it...not sure if that is really as satisfactory response now that I have lost confidence in their product. Our luck is just not that bad. I have lost confidence in Frigidaire, but at this point, I really have no other option. I just wanted to get this out there so if more people are having the same issues we can get them to admit the recurring problem and FIX IT!!! I would love for one of their executives to go without a refrigerator for a month at a time. We are currently using my daughter's small dorm room refrigerator for milk, eggs, and a few other items. Please let me know if you are having any similar problems: the first time the refrig went out it was freezer at the bottom and warm at the top. The freezer just stopped working as did the refrig the second time.