Cingular Wireless Complaint - Granddaughters large phone bill
FOLEY, ALABAMA -- I sent my granddaughter a phone so we could send pictures to each other. She is only 14 and somehow ran up over $1000 in one month. She said it may have been through an internet picture but isnt even really sure what happened. Her mother called the company for help but they arent willing to even give any credit to help out.I've at least received help from Verizon when a similar problem occured with my son. Its pathetic how these wireless companies have it all set up and no safe guards or forgiveness for mistakes when these big bills occur. My granddaughter is devastated by the fact shes caused her mother such a hardship unintentionally.Shes looking for a job to pay off this huge bill.This company is ruthless!!!!!!!!!