The Scent Wizard - Scam! Not a Reputable Company!
MELISSA CUELLO AND WILLIAM J MICHENER ARE LISTED, NEW JERSEY -- Placed an order on 1-30-14 for over $55. worth of scents for soap making. Everything looked legit on the website....HA what a crock! At the end of the process it tells you that you can check the status of your order/shipment. You wait sufficient time for your delivery....NOTHING! You go back to check your status only to find -conveniently-that you can't even get back on the website! It says it's closed! They provide a phone number which is nothing more than an online Google number in which NOONE ever answers!
I placed an order with a company completely on the opposite side of the states out of California 2-5-14 and they had it shipped the very next day and received the order 2-10-14! So what in the crap is The Scent Wizards problem??? They're on the same side of the states as me! They CLAIM they've been in business for over 10yrs?!? Really? Well I guess if you consider charging people's credit cards...(stealing their money)...and never delivering the product or providing ANY customer service...a "business"-then I guess you have been "in business" that long!
So after getting suspicious I try to look the company up online again and I come across complaints dating back to 2009! ALL of which state the SAME thing...CHARGED but did not receive the products...do not answer phones or emails!!! This would have been nice to see B4 I placed my order.
We called PAYPAL to cancel the order only to find out The Scent Wizard never accepted the charge through PAYPAL and it expired 4 days after the order was placed. But I still had access to review my order status 3 days after it had expired---it still said PROCESSING! So I was still thinking maybe my order was going to show up. I could have been placing an order with a reputable company during this time if The Scent Wizard had not been shady.
My "opinion" is the only reason they did not accept the charges is because it was done through PAYPAL and they don't get access to your credit card number. It seems through reading all of the complaints filed that The Scent Wizard immediately accepted & charged credit cards that obviously were not protected or hidden from being seen by a middleman like PAYPAL!!!