ICICI Bank Complaint - Inhuman face of ICICI Bank
CHENNAI, TENNESSEE -- ICICI Bank is interested only in making money from its customers, without providing actual service for the money earned.
Customer service is non existent. The only person who can make any decisions is probably their Chairman at Mumbai. Bank Managers are nothing but dumbos occupying the chair chatting with friends and relatives.
The few active staff are so overworked they have no time to sort customer's problems. your complaint letters are mostly used as tissue papers for cleaning their tables. They have standard replies for email queries, "we are looking into the matter" or occasionally you might be asked for info which will take weeks to collect and after submission they will have the same fate as your complaint letter.
I can only summarize my experience with ICICI as follows:
Callous, couldn't care