Rush Industries Informative - Plants - Trees & Plants

Review by Jhol on 2006-04-26
CLEVELAND, OREGON -- I order the following and was quite disapointed. I am out of money. I was away for three weeks, plants were delivered without delivery notification. Plants were dried up. I sent out two support tickets and no return from Rush Industries. I ended up calling they company. They said to send it back = no plant - and out of money for plants. I am not happy with this company.

Both trees and Lanvender plants were actually peat pots - no trees or plants. I am out of $23.86.

1) Boost Energy Efficiency with Shading Trees:
The Royal Empress - 2 Trees 9.98

2) Sweet Scented Rare Siberian Lavender 5.98
Subtotal: 15.96
Shipping: 7.90
Total: 23.86
Comments:4 Replies - Latest reply on 2006-06-15
Posted by mrsroadhawg on 2006-04-26:
I know it's not much help now, but there is a website that consumer's can rate online plant sellers. Looks like Rush Industries has done this before.
Posted by Slimjim on 2006-04-27:
Didn't you know you would be away when you ordered? Not sure how this is their problem if the plants died from neglect.
Posted by tbenton on 2006-05-08:
I am very upset with Rush Industries as well. I ordered banana plants on 4/27/06. They took my money a few days later and I got one email confirming order. I used the support ticket system to get an update on the order and also emailed them but no response. Called today and of course not toll free call and they said they had a problem with their email/tkt system....yeah right! Said my plants would arrive 3rd/4th week in May....we shall see. I usually check out 'unknown'companies before I order on line but of course did not do that this time and I have found so many negative reviews about Rush that I could kick myself. Dead plants seems to be the biggest issue. I am so unhappy.

Posted by tbenton on 2006-06-15:
I posted on here before. Its now mid June and still not plants from Rush and no response to my tkt or my email. I have now reported them on-line to the BBB. We all need to do this. There have been complaints about them before. They need to be STOPPED.

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