MBNA Complaint - MBNA Card Member Treatment
I was a Credit Card Member for six years with MBNA.
I used this Company for all my credit card needs.
They started out treating me well.
Low rates, secure and I was now able to use this card as a tool in my active life.
In six years I payed the card off in FULL two times, and never had a late payment to this Company.
April of 2006 was not a great Month for MBNA and myself.
Easter week-end I open my statement. And what do I see. They doubled my rate. from 9.99% to 20.99%
So I called them. I found out that they had sent a letter stating that this would happen. And that I have to reply back to them with a letter that states "I don't want this to happen"
What a concept!
The Consumer has to reply or it increases, as if I want to agree to that, or any Consumer. So I talk to a rep on the phone...That was a great experience in itself. Long story here made short. I asked them to move it back to the old 9.99% rate. It wasn't going to happen. They could put in a request for a better rate, but it wasn't going to be 9.99%. I cancelled the account and payed it off. I will NOT be used like this again. With many card offers today, why would a Company do this to a six year client.
With finance charges and their HIGH rates. The public is getting robbed. This Company had no concideration for Account history, reliability of a client, nor do they care to keep a good client.
I spent a large amount of money with them in 6 years. As most of you know, that have used card sevices for life, business, and home.
I will never use this Company for services again.
I encourage the American public to look into their accounts fully. Make sure the Legal Loan Sharks are stopped. This is bad Business in my opinion. I have managed a better way to utilize my money and spending, with a Debit card service that draws interest also. USBANK. I will see how they treat me in the next few years.
Hope you found this opinion interesting. And I am sure there are many others in the USA that have had the same treatment from their Credit Card Service.
Good Day, Good luck in life.