Jay Wolfe Toyota Complaint - New FJ Cruiser Car Purchase

Review by blueoval16 on 2006-05-01
ST. LOUIS, MISSOURI -- I wanted to express on concerns and warn other consumers who are looking to buy a new car about Jay Wolfe Toyota of St. Louis. Here is my story.....
We reserved an FJ Cruiser on 4/20/06 and was told the new car would be in around the first of May. We were sooo excitted. We got the phone call saying it was it!!! It and a couple of days and right before the end of the month. We were told we had to pick it up right now. We informed in that we were using Capitol One "Blank Check" for financing and said we would pick it up with in the next day or two. We then get a phone call saying there was a problem and if we do not use their finanacing they can hold our car for up to 14 days until the Capitol Financing check clears!!!! We know if was a ploy just to get them to use their lender so we stuck with our guns and used ours. To make a long story short. They were complete jerks and did not have a clue what they were doing. They didnt even know that this "blank check" was real and said he would call us if we were approved! He called us foolish for doing it this was and sent us on our way with no car! Now we have to wait until they feel like doing their paperwork before we can take our car home that we are already paying for.
Comments:3 Replies - Latest reply on 2006-05-02
Posted by Anonymous on 2006-05-02:
Hmmm, I would've said "let me see the check for a second, I have to check my name" then I would smiled
and said "I'm going bye, bye." Then went to a competitor. I'd ask next time what their policy is on using a certain type of check the next time.
Posted by Anonymous on 2006-05-02:
JayD: Many people use the Capital One Blank Check and drove home the same day. You are approved and it is a check. Can you site a source to back up your claim?
Posted by Hugh_Jorgen on 2006-05-02:
It's up to each dealer what checks they accept. From what I have read about them, a Capital One check is not like a true bank check - Capital One could stop payment on the check before it clears, unlike a true bank check or cashier's check. So the dealer might choose to treat it like a personal check.

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