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Hardee's Complaint - Horrible Place to Work - Employment
Employment - Complaint
I have worked at Hardee's for the past five months. I have several complaints about it that may be appropriate at other Hardee's around the nation. This is directed to both customers and the restaurant itself.
1. Six Dollar Service - Firstly, Hardee's expects their frontline employees to utilize "Six Dollar Service," which means that we must basically serve the customer to the point where it's ridiculous. We carry their food out to them, which is no big deal, but we're also expected to refill their drinks, clean their garbage for them that they can throw away themselves, and basically act like a waitress at a sit-down restaurant. I refuse to do this for three reasons: a) Hardee's is not CASUAL DINING like they try to pass off to its employees, but FAST FOOD. There is a drive-through. We serve nasty, greasy, calorie-ridden meat traps of death. It is fast food and costumers do not expect us to do this. b) Why should I do the amount of work compared to that of a sit-down restaurant and make minimum wage with no tips? I work extremely hard, and I cannot have this added to my list of chores with no reward. There's no point. c) Hardee's customers can use a few good laps around the restaurant.
2. Rude Customers - Day after day, all employees and managers at Hardee's must deal with extremely rude and intolerable customers. I don't mind dealing with one or two disgruntled re-re's who are upset over a tomato on their sandwich that they swear that they didn't want and we should've read their minds and fathomed their unavailable logic, but almost every single person that comes into the store is crass. STOP TREATING US LIKE GARBAGE. We cannot deal with your fickle attitudes, we cannot decrypt your unstated desires, and REALLY, we don't know what you mean when you say you want a burger. THAT'S BASICALLY ALL WE SERVE. I swear, the next customer that comes through drive-through saying they just want a burger and yells at me for asking which one, I am giving you the most expensive and dangerous thing we have with the works without telling you. Then, I'll throw it at you while underchanging you by twenty dollars.
3. Obvious Sexism - This does not just apply to women's rights, but men's as well. At our restaurant, men must stay in the back cooking the food while women must work up front. The only alternative is if you're a manager. There are many guys that I work with that are friendly, but no matter how much they yearn or ask, they are not allowed to work up front. I've always wanted to work in the kitchens, mostly because I don't have to deal with the customers as much, but I'm not allowed to. Why? Because I'm not a man.
4. Choice of Employees - I work with a few good people, but most, I have no idea why they were even considered in the first place. One girl had a huge drama/multiple relationship triangle with the cooks/managers/customers. Another is a strung-out 16-year old mother who cries at absolutely everything. Yet another girl does nothing but stand around and talk; she loves to do this at around dinner rush. One of our cooks is rude and unnecessarily foul-mouthed, while another hits on every single girl that works there. WHY are these people hired?
So, overall, I hate Hardee's. It's ridiculous. The only way I get through it without the urge of stabbing myself is to laugh at the incredible retardation of the restaurant's logic and about two-thirds of the customers. If you must work minimum wage, don't work at Hardee's. You'll regret it.
1. Six Dollar Service - Firstly, Hardee's expects their frontline employees to utilize "Six Dollar Service," which means that we must basically serve the customer to the point where it's ridiculous. We carry their food out to them, which is no big deal, but we're also expected to refill their drinks, clean their garbage for them that they can throw away themselves, and basically act like a waitress at a sit-down restaurant. I refuse to do this for three reasons: a) Hardee's is not CASUAL DINING like they try to pass off to its employees, but FAST FOOD. There is a drive-through. We serve nasty, greasy, calorie-ridden meat traps of death. It is fast food and costumers do not expect us to do this. b) Why should I do the amount of work compared to that of a sit-down restaurant and make minimum wage with no tips? I work extremely hard, and I cannot have this added to my list of chores with no reward. There's no point. c) Hardee's customers can use a few good laps around the restaurant.
2. Rude Customers - Day after day, all employees and managers at Hardee's must deal with extremely rude and intolerable customers. I don't mind dealing with one or two disgruntled re-re's who are upset over a tomato on their sandwich that they swear that they didn't want and we should've read their minds and fathomed their unavailable logic, but almost every single person that comes into the store is crass. STOP TREATING US LIKE GARBAGE. We cannot deal with your fickle attitudes, we cannot decrypt your unstated desires, and REALLY, we don't know what you mean when you say you want a burger. THAT'S BASICALLY ALL WE SERVE. I swear, the next customer that comes through drive-through saying they just want a burger and yells at me for asking which one, I am giving you the most expensive and dangerous thing we have with the works without telling you. Then, I'll throw it at you while underchanging you by twenty dollars.
3. Obvious Sexism - This does not just apply to women's rights, but men's as well. At our restaurant, men must stay in the back cooking the food while women must work up front. The only alternative is if you're a manager. There are many guys that I work with that are friendly, but no matter how much they yearn or ask, they are not allowed to work up front. I've always wanted to work in the kitchens, mostly because I don't have to deal with the customers as much, but I'm not allowed to. Why? Because I'm not a man.
4. Choice of Employees - I work with a few good people, but most, I have no idea why they were even considered in the first place. One girl had a huge drama/multiple relationship triangle with the cooks/managers/customers. Another is a strung-out 16-year old mother who cries at absolutely everything. Yet another girl does nothing but stand around and talk; she loves to do this at around dinner rush. One of our cooks is rude and unnecessarily foul-mouthed, while another hits on every single girl that works there. WHY are these people hired?
So, overall, I hate Hardee's. It's ridiculous. The only way I get through it without the urge of stabbing myself is to laugh at the incredible retardation of the restaurant's logic and about two-thirds of the customers. If you must work minimum wage, don't work at Hardee's. You'll regret it.
Comments:
Posted by Dr. Jeecheroo on 2006-05-02:
You're working at a fast food joint, aka one of the worst places out there. Quit and go work for a clothes store.
Posted by zzrokk on 2006-05-02:
Before they fire your but can I get my filet of fish sandwich MINUS the mayo this time? I want my fries fresh out of the grease and don't put so much ice in my Coke! May I speak with your manager?....NOW!
Posted by Stew.old on 2006-05-02:
I’m surprised somebody as articulate as yourself is working a minimum wage job. The job market in my neck of the woods is in desperate need of anybody who can formulate a cohesive coherent letter.
Posted by DORCAS on 2006-05-03:
Five months can feel like a long time in the food industry. I hope you at least feel better after getting to vent in writing. And I truelly wish you (and the safety of those around you)the best of luck, and hope you're saving for a college fund :-)
Posted by UrFriendlyPirate on 2006-05-03:
Thanks for your worthless input, Zork.
Posted by abobo on 2006-05-03:
I think you came to the wrong site, you want my3vents.com! Still, nice rant.. made me rofl.
Posted by zzrokk on 2006-05-03:
Ditto, pirate!
Posted by Diane1962 on 2006-05-03:
You want to undercharge me by twenty dollars? Sweet! Where do you work?
Posted by TheNewSheriff on 2006-05-04:
Are you ready for some real food?
Posted by zzrokk on 2006-05-05:
Like what, keel?
Posted by beanbagbritches on 2006-05-16:
Hardees is just horrible! The food is crappy and now this? I swear, I should write a letter to the damn owner!
Posted by caa on 2006-05-17:
Wow, you are in for a rude awakening when you grow up. Most jobs suck big time and most people are rude and sexist. Welcome to reality.
Posted by ghostbuster on 2007-01-04:
Well, your parents should see if they can get Hardee's charged with working minors I am pretty sure that there ia a law saying they can't hire people under 15 right. You are under 15 arn's you. I say this because you don't seem to understand that a job is a job and not just something that gets you money for sitting on your a$$ and doing what you feel like doing. When you get fired wait until you are legally old enough to get a job.
Posted by snozzberries on 2009-02-04:
I work at hardees. 4 effing years & I feel ya on allll that! i hate it I hate it, But it is a job & its close,effing 6dollar service is retarded. we practicly have to wipe their booty for them 7 for what?! I say HI HOW ARE YOU? they say GRAPE JELLY..omg. stupid hardees.
Posted by pete913 on 2009-10-09:
Can't imagine why a Hardee's customer might be rude. Maybe it's because the dull eyed mouth breather at the till won't shut up long enough to listen to your order, or has no comprehension of the English language, as in, " I want a plain cheeseburger". They'll even screw that up. Then there is the interminable wait for your food, either semi warm at best, or cold, after you paid as much ( or more ) for it as you would have paid at most sit down restaurants.
News flash kid, people go into a fast food restaurant expecting FAST service. If they wanted to wait, they'd forego the soybean and fat burgers and go to a real restaurant.
News flash kid, people go into a fast food restaurant expecting FAST service. If they wanted to wait, they'd forego the soybean and fat burgers and go to a real restaurant.
Posted by PepperElf on 2009-10-09:
hey hey hey
no knocking people who breathe through their mouths!
I really hate the notion that mouth-breathing means stupidity.
Seriously. There are people out there who really can't nasal-breathe very well, especially in the middle of hay fever season.
no knocking people who breathe through their mouths!
I really hate the notion that mouth-breathing means stupidity.
Seriously. There are people out there who really can't nasal-breathe very well, especially in the middle of hay fever season.
Posted by LadyScot on 2009-10-09:
I feel for you OP. Get a job at at grocery store or department store or mall. You will be much happier.
Posted by PepperElf on 2009-10-09:
not really lady scot.
there are rude customers there too.
i've read some interesting horror stories
there are rude customers there too.
i've read some interesting horror stories
Posted by LadyScot on 2009-10-09:
Pepper, true. We get some real doozies at Wallyworld.
Posted by MSCANTBEWRONG on 2009-10-09:
The Walmart nearest to me is awesome. The one about 10 miles away sucks out loud. The one in Henderson NC is horrible. I swore never to shop there again but broke down cuz of the one closest to me. Glad I did...I hear you guys talking though...some of the customers I see in Walmart are the rudest people I've ever encountered. I'm so glad I don't work with the public...I don't think I could keep my mouth shut...I'd most likely end up fired. God Bless those of you who do...you deserve a medal.
Posted by LadyScot on 2009-10-09:
MS, do you live near Hendersonville NC? My aunt lives there! I grew up in Mill Spring and Columbus!
Posted by MSCANTBEWRONG on 2009-10-09:
No, I actually live in Charleston SC now but I was born and raised in Greenville SC...a hop, skip and a jump from Hendersonville NC...great area. I lived in Raleigh NC for about 10 years..then I finally got an opportunity to move home...back to good old SC...
Posted by LadyScot on 2009-10-09:
I miss my mountains.
Posted by MSCANTBEWRONG on 2009-10-09:
My house in Greenville had a perfect view of the mountains...I love the ocean so that's why we moved here but the mountains were beautiful to look at on a nice summer evening.
Posted by PVC on 2009-11-13:
This whole rant was AWESOME. Having worked in fast food before, you really hit the nail on the head!
Posted by Hell-I-Mean-Hardee's on 2013-02-23:
I completely agree, they expect so much, for so little. I'm a Night Cook and yes I'm a guy. If you don'y like old people don't work at Hardee's, Its hell, people in corporate is clueless. The burgers are horrible for you.
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