Target Complaint - Portrait Studio
WASHINGTON, PENNSYLVANIA -- I purchased pictures at your Washington location on November 24, 2000.
I am complaining because the clerk was very rude and impatient. I had taken my daughter and my nephew to have their pictures taken. I was not happy with the first pose that was taken because the babys shirt was in his face. We were told after the pictures were taken that we had to take the first pose as our package. I think this was not clearly disclosed before the pictures were taken or we would not have gotten them. I have had pictures taken at Big K before and they redid the pictures until we were happy with the pictures.
To resolve the problem, I would like to have my money returned or have a credit given to have pictures retaken.
I look forward to receiving your written reply explaining what you will do to resolve this problem. I will wait until January 19, 2001 before seeking help from appropriate consumer agengies. Please contact me at the above address.