Revival Soy Informative - Unethical Billing Practices
In March of 2006, I order a "30 Day Risk Free Trial" from this company. In the details of the trial, it mentioned that if you cancelled your "auto-ship" order by telephone, internet or e-mail, you would be contacted with return information.
After an e-mail, thorough search of the web site, and numerous telephone calls, I was ignored. I cancelled the account approximately 1 week after recieving the products. I then heard nothing from this company for about 60 days.
After 60 days, I receive a letter from a collectiopn agency, saying I owe $45! Now, IF I had been sent a written statement, I would have happily paid it. However, with no mailed bills, I had no idea that I still had a balance with them.
As a result, I now have a blemish on my credit because they couldn't spend the $1 to print and send me a $45 statement. Thanks alot, Revival Soy.