Big Moose Harley Davidson Informative - Promises Made - Promises Broken
PORTLAND, MAINE -- Needed new handlebars on husband's bike. Contacted custom shop and was quoted a price; contacted Big Moose and they could do it for $100 to $150 more. Went with Big Moose because we bought the bikes there. Bill came to over $500, which was at least $150 more than quoted. Didn't get the quote in writing (his bad); wrote letter and their service manager phoned and all but called him a liar. Caveat emptor.