Fox Rent a Car Compliment - Fox Rent a Car is great if you are patient
SAN DIEGO, CALIFORNIA -- I just rented a car from Fox Rent a Car. If your doing any car rental comparison shopping, you should know that Fox is by far the cheapest company around. I paid $12/day compared to Hertz who charged around $50/day. According to the Better Business Bureau, Fox has about a C+ rating. So you should be careful. Most of the complaints had to do with Fox charging customers for pre-existing damage to the vehicle. Here is my experience.
I reserved my car on Fox's website and printed out their 10% off coupon. At the San Diego airport, the shuttle came promptly and dropped us off at the Fox location. The service was very slow. They only had one person at the counter, who obviously did not want to be there. I waited in line for an hour to get help. The vehicle I got was in pretty good condition, except for a few scratches on the side of the car. Fox does not have anyone that brings you to the car and inspects it with you, like other companies have. So I had to flag down one of the mechanics to sign a paper about the damage. I took some pictures of the damage, just in case there were any problems later. The car ran fine and I dropped it off at Fox's at the LAX airport. The dropoff was quick and painless.
If you don't mind poor customer service and waiting in line for an hour or two, then this is a good choice. I probably saved about $100 and it only cost me an extra hour of waiting in line. Fox isn't as scary as some would make it out to be, but the huge savings made it worth going through the small hassles. Just make sure to document all of the damage on the car so you won't have a horror story to tell on this website.
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