Sushi Para Complaint - Terrible service and experience
PALATINE, ILLINOIS -- NOT RECOMMENDED!
decent food, but terrible service! i walked out very unhappy vowing to never eat at Sushi Para in palatine again.
for $16.99/person sushi buffet, you get ripped-off because the sushi rolls had WAY too much rice in them which get you full fast on cheap carbs! i removed the rice from the sushi so i could finish the rolls i ordered because i knew they charge for leftover food. i tried throwing out the rice in a napkin but they caught me and charged me $10 for that!! for $10, they lost the eternal goodwill of one sushi lover. (i hope that was worth their $10 gain.) if they didn't load their sushi with so much rice in the first place, none of this would have happened and i would have finished my sushi with no problem! the sushi was actually pretty good, after i removed all the excess rice.
they messed up 4 orders at our table (including mine)! from not giving all the ordered rolls to mixing up sushi plates to waiting too long for the food to come out, this was a bad experience from beginning to end!
a restaurant experience is not just about the food, but the entire experience including ambiance, service, and whether or not you walked out happier than when you came in. this restaurant definitely did not do it for me.
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