Value City Furniture Complaint - Terrible Service By Value City
FAIRFAX, VIRGINIA -- I recently purchased a bedroom set from Value City and to my dismay, never received it. The first time they scheduled my delivery, I waited during the three hour window that the delivery men were supposed to arrive, and no furniture. When I called them, they informed me that there were still a few people ahead of me. Unfortunately I had to return to work, so scheduled another date and time for the furniture to be delivered. Once again on that day I waited and waited and no furniture. I called again and they informed me it would be coming shortly. An hour later with nothing, I called again and the representative told me that my time was changed and transferred me to a telephone that nobody would answer. After never receiving anything, I called Value City and cancelled my order. They are a waste of time. Although their prices are great, you end up paying for it in frustration and time. Do NOT purchase anything from there.