H & M Complaint - Merchandise credit/gift card theft
TORONTO -- I went to H&M to return a couple of items. As I already have one of those merchandise credit/gift card, so I hand the card to the cashier to put those returns on to the card. She kept the card and did not give it back to me. I called the store to complain, but the bottom line is that I lose. So beware...never give your friends, family any gift cards for birthdays or Christmas. They are treated like cash and H&M customer service took forever to tell me that I can't have my card back because it has been redeemed. This makes me mad. I had the card number and information but it was useless.