LeafFilter - The Guard Guards Cannot Handle a Heavy Rainfall, Causing the Rain Water to Flow Over the Gutter Like a Waterfall
E RUTHERFORD, NJ -- I bought gutter guards from LeafFilter local office in East Rutherford, NJ.
The product did not live up to what their representative bases his sale on. Basically when it rains, the rain goes over the gutter, at one spot in front of my house and one spot in the back of my house.. The water flows over the gutter like a water fall. When I bought the product it was represent to me that this would eliminate the problem in front of my house. I never had this problem until they put the gutter guards on the back of my house. The company did try to eliminate the problem but was unsuccessful in doing so. I tried to come to an agreeable terms with the company to resolve this issue. But the attitude of their VP it's your problem, not mine.
This is my main concerned. Before buying the product my wife checked their website to see what their customer's review of the product was. But all the reviews were stellar.
So to day, my wife saw on line numerous complaints, with the same problem we have on website other than there's So she tried to put a review on their website. You can not put a review of the product on their website, that's why there all stellar.
I was wondering if there's a way, your agency can force them to have a more balanced reviews on their website, To protect future people who want to check their customers reviews on their website. So the purchaser can get an honest evaluation of their product before buying the gutter guard. Believe me I wouldn't of bought the product, if I saw the reviews posted on other website because I would of known the product would not have resolved my problem.