NCO Financial Systems Complaint - Telephone Calls Looking for "Old" Telephone Number Owner
BRITISH COLUMBIA -- I have been getting a daily call (sometimes 2) from NCO Financial for 3 months. Our telephone number is new to us 3 months ago and the calls started the day we got the new number. It is from a machine- no human even comes on the line ever. The message is to call back to a phone number and use my number as the reference number. Our phone number is unlisted and I have a serious health condition which makes phone calls difficult for me.
So I just wanted to see how long this company would continue to call for. Well it's been 3 months!
I wrote an email to NCO Financial- no response. SO finally today I telephoned the number. Which is totally against what I feel I should have to do to stop this harassment. I even called Telus to ask what they could do about it. They can't do anything- except me dialing*69 after I receive the call and then paying for the service of call block.
When I called the NCO number I was annoyed and told them these calls must be for the previous owner of this number because I just moved here from 3000 miles away and have no debts. Plus no one had my number on the day when they started to call. (They were the first people to use the number) The woman was very RUDE! She sarcastically told me that maybe I should have called in then. I explained I have a serious health condition and had emailed her company. She then rudely stated she did not have control over emails. I asked her to stop with the "attitude" and she replied that I started with the attitude first. Then she hung up.
So I called Telus then and called NCO back. So I tried again to get them to listen. This time I got a Christine- she was more polite and I could at least understand here name since she spoke it a little slower than the first aggressive rude woman. They transferred me to someone who could "put a note on the file". The other woman who had hung up on me did nothing to put a note on the file that I was not the person they were looking for. She could have because they know the number you are calling from. This second person I spoke to asked for my name- which of course I refused. I said you can tell me who you are looking for though- and he did- some Dallas .... person. I stated that now one here has that name. He then asked if I knew him and what my address was etc. All this for calls meant for someone else. I do not have much energy with my health and this now just took up a significate portion of my energy for today!