Sears Complaint - Don't buy the warranty
I bought a proform elliptical machine that squeaked horribly from the beginning. I called the service center and it started out fine. A tech came out worked on the machine and said that bearings were bad and had to be replaced. Skip to 2 months later when they still haven't come back to fix the machine. It was getting near the end of the 90 day return period and I tryed to take the machine back to the store and they said no because I didn't give them a chance to repair the machine. When I pointed out that they had dodged me for 2 months they had the nerve to say to my face that the problem was "your were being difficult." I will never buy from sears again.